![]() ![]() Here are a few examples of the amazing service we received at the hotel: That meant that after day 1 and initial introductions, we were greeted by name the rest of the time, as opposed to being treated simply like a room number. The personalized service even went as far as remembering our preferences with small things like having water with or without ice, to asking us how our activities were after mentioning them earlier in the day. For the most part, the same group of people were working at the hotel during our 4-night stay. One of the most important factors leading to such high-quality service was the continuity of the staff. And that really resonated with us, as we’ve found that type of service, particularly in Asia, to be a bit too doting. In fact, I’d go as far as to say that the Montage offered Aman-caliber service, but in a much more casual style. But what makes this hotel so great is the one thing you can’t show in pictures, the service. As I sit here typing this a month after our stay, I’m still glowing from the incredibly friendly service that we received throughout our stay. ![]() With hotel reviews, normally I’ll dive right in with pictures of the facilities, the room, and the food. In fact, it may be the best hotel in all of Hawaii. Eating Maui – Road to Hana, Hawaiian BBQ, and Shave IceĮven though this was my first trip to Maui and therefore had nothing else to compare to, I feel like I can still say with certainty that the Montage Kapalua Bay is the best hotel on the entire island. Alaska Airlines First Class San Jose to Mauiģ. You can catch up on all the other installments in the links below***ġ. If you’re scouting for a Hawaiian location that has roots in the past, an appreciation of island culture, restaurants that rely heavily on local bounty, and the kind of genuine hospitality that will have you weeping on the flight home, we think this may be the spot.***This is part 2 my trip report detailing a recent trip to Maui, Hawaii. They set themselves apart from the competition by striving for a true sense of place. Keep in mindĪ lot of what’s planned is still under wraps, but if you want a preview, check out Montage’s other resorts-in Beverly Hills, Laguna Beach, and Deer Valley. Getting thereįar from Maui’s T-shirt shops and hamburger joints, Kapalua sits on the island’s northwest shore in addition to condos and residences, you’ll find a couple of golf courses, marine sanctuaries, and spectacular beaches. And the new resort’s ultra-luxe suites-really the size of large apartments-will be ideal for small ceremonies on their massive lanais, or perhaps something a little grander beside the multi-tiered lagoon pool, with views of a Pacific bay where snorkelers share the waves with sea turtles. Wedding detailsīack in the day, weddings were more like family reunions than island blow-outs, and the resort was a perfect spot for just-the-two-of-us elopements. With just 50 suites, the Montage Kapalua Bay is poised to become one of-if not the-most luxurious resorts on Maui. ![]() Now, Montage Hotels & Resorts is replacing the time-shares with a small hotel scheduled to open in early 2014. Several years ago its original resort, the Kapalua Bay Hotel, was razed and replaced with time-shares that never seemed to fit the setting. In Kapalua, cocktail hour has traditionally been about a lone hula dancer, a slack-key guitar, and a classic mai tai: simple, quiet, and elegant. Montage Kapalua Bay, Maui, Hawaii The basics ![]()
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